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SME Banking Club is an association of business bankers aimed to provide relevant information on what banks and financial companies are offering for entrepreneurs, micro-, small and medium enterprises (SMEs).

Poland Business Breakfast “Non-financial services for SMEs”

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Poland Business Breakfast “Non-financial services for SMEs”

12.02.2015 @ 08:30 - 11:30 CET

Business breakfast “Non-financial services for SMEs” in Poland

About the event

SME’s tend to sell what they can produce based on their technical knowledge and production capacity instead of what the market demands. And SME owners typically lack the resources or skills to conduct market research on the preferences of domestic and international consumers.

SME also have limited access to information about market prices and other important market data. This has tremendous implications for both SMEs and the banks supplying finance to SMEs. If the gap between production and market demand is too large, the business can experience declining profits and may be in danger of defaulting on its bank loan.

Why Banks should provide Non-financial services

  1. Differentiate ( Brand Awareness or Better Brand Perception): Banks can use non-financial services as a way to build its reputation among target customers
  2. Build Loyalty: SME customers who receive non-financial services would be loyal to the Bank
  3. Cross-sell products & services: SME customers receiving good advice are more likely to grow and increasingly consume financial services
  4. Grow customer base and extend customer reach: Provision of non-financial services would help generate new customer leads
  5. Improve Portfolio Quality: SME Customers receiving good advice demonstrate a lower risk profile than those who don’t
  6. Strengthen Knowledge of users/customers: The market research required provides many insights into marketing and risk strategy

Because of such opportunities, we would like to invite the representatives of the Bank on “Non-Financial Services in SME Banking” business breakfast. The event will be held in Warsaw on February 12 in Mercure Warszawa Centrum Hotel (Warsaw, Złota street 48/54).

The aim of the event is to share the best practices in SME’s customer needs evolution within the scope of non-financial services and innovations between world’s bank leaders and regional key players.

Also you can join us during the upcoming event in Poland. Lead more >>

Event program

8:30 – 9:00 – Welcome coffee

9:00 – 10:30 – Digital banking solutions for SMEs. Case studies from Societe Generale, Credit Agricole, Santander, BNP Paribas, Rabobank, and many others. Business cases from European, Latin America, Middle East, and African markets

10:30 – 11:00 – Discussion panel “From the traditional business banking to the digital customer-centric ecosystem”

11:00 – 11:30 – Breakfast buffet & Next steps

Photo Gallery


Would like to download presentations or watch a video with speakers’ speech? Be free to click the button as to contact us to recieve the presentations:

Download presentations

All presentations are available for free for SME Banking Club members (how to become a member).


08:30 - 11:30 CET
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SME Banking Club


Mercure Warszawa Centrum
Złota street, 48/54
Warsaw, Poland
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